Package Contain:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good store, already pleased other items of these very explicit manual features
Delivery to Kazakhstan within 20 days. Excellent quality. The store is reliable.
It came quickly, the box was slightly wrinkled, but the details were not hurt. The Assembly took two hours taking into account small breaks. The details approached each other well. Sandpaper did not use (or rather in the beginning tried, but then realized that you just need to press harder and everything will enter the desired groove). Spare parts were not useful. The most difficult moment was at the end-to connect the front and back walls, I got a small bundle of the front wall, as it is difficult to drive the details into the grooves. Be careful at this stage! But the result of this defect is almost invisible, if you do not know where to look (in the first photo below on the left. The second groove from the paw is a small crack. Connect these grooves-straight Adiche). Finished Work looks cool
Great puzzle to do with my grand daughter, I bought the clock , the vita scope, as well, I know how good these models are!
Delivery to the Russian Federation three weeks, the parcel was tracked, the store answered the questions. Packing: the product itself is sealed in mica, top of the pup and package. Visually there are no defects. Shop recommend. Thank you to the seller.
Well packaged product arrived early
super
The parcel came quickly. Tracked all the way. Packed qualitatively, in several layers of pouches. Collect-add feedback
She is so cute... she has a place in the nursery))) when torsion in the head plays music)))) very cool toy and very cute. Going is not difficult, maximum two hours.
Goods in boxed with good ..
Looks good. I did not collect, so i do not know how it will look. The instruction is also a piece of sandpaper.
All as in the description
High-speed, long not נסיתי put together. אעדכן below. Thank you very much familiar.
Very fast delivery, good quality. No any questions to the store!
The packaging was wrinkled. Came quickly
very nice item as descibed. great office conversation starter :)
puzzle are purfffekt! all perfectly cut. I recommended that for all :)
very good
18.06.2019 ordered, 02.07.2019 took in the post office in moscow!! Packing looks neat. Bought as a gift so i do not know yet how everything looks in assembled form)
Thankyou!!good item!